Banking and Financial Services

A pioneering bank in Türkiye’s financial development

Established in 1948, Akbank is a strong member of the Sabancı Group and plays a pioneering role in Türkiye's financial development. It offers a wide range of services from corporate and personal banking to investment banking, private banking and payment systems. Additionally, it provides insurance agency services through its branches on behalf of Aksigorta A.Ş. and AgeSA Hayat ve Emeklilik A.Ş.

Akbank has a strong and extensive distribution network with 700 branches and almost 13K employees. Akbank serves its approximately 14 million active customers through not only traditional distribution channels such as branches, but also through Akbank Internet, Akbank Mobile, its Customer Contact Center, more than 6,000 ATMs, over 800K POS terminals, and other high-tech channels.

Akbank raises awareness of environmental and social responsibility issues with strong sustainability goals such as becoming a "Net Zero" bank by 2050 and providing 800 billion TL in sustainable financing by 2030. Akbank is taking significant steps to reduce its environmental footprint and increase its positive impact as a signatory of the UN Net-Zero Banking Alliance and Principles for Responsible Banking.

Always moving forward in the field of digital banking

Akbank plays a pioneering role in digital banking in Türkiye with its investments in technology. It offers solutions for the financial needs of its customers and provides Akbankers with an excellent customer experience through the Akbank Internet and Mobile platforms.

Akbank has taken steps to democratize investment with Türkiye’s first digital portfolio management product, which provides the infrastructure necessary to make investing easier for everyone. It continues its pioneering efforts in the area of Internet of Things (IoT) as well because it is the first bank in Türkiye to allow any Akbanker the convenience of making payments with the Android watch. Akbank has made it even easier to access banking services by integrating Akbank Mobile with the smart screen in the TOGG vehicles.

In another first for Turkey, Akbank now allows Akbankers to create an avatar on the mobile app using artificial intelligence, as part of its ongoing mission to always take its digital banking operations to the next level.

Ventures abroad

Akbank also operates internationally through Akbank AG in Germany and Akbank Ventures BV in the Netherlands. It offers innovative financial solutions for young people and non-bank customers through the AkÖde mobile application and prepaid card infrastructure. It also provides non-banking financial services and capital market services through its subsidiaries such as Ak Yatırım, Ak Portföy, and AKLease.

Achievements recognized by international institutions

Akbank won three important awards at the 2024 Euromoney Excellence Awards. The Bank crossed borders in digital banking by being named as "Best Digital Bank in Central and Eastern Europe". It was also awarded as “Best Digital Bank in Türkiye”. In addition to its achievements in digital banking, Akbank stood out with its sustainability performance and received the "Best Bank for ESG in Türkiye" award.